Terms of
sales
This
agreement is governed by the laws in force in
Accuracy
of information and limitation of liability
The Agent
does not endorse or recommend any particular travel service provider. The Agent
and its third party suppliers have taken reasonable care that the content of
this travel web site, including all travel information and listings is correct
but is subject to amendment at any time without notice. The Agent publishes
such information in good faith. As user you acknowledge and accept that:
You
are solely responsible for the suitability of any travel services which you
purchase by means of the service. In particular, we are not liable for any
inconvenience caused or expense incurred as a result of any unsuitability of
travel services for use in association with other travel services. Any Agent's
role in relation to your travel arrangements is limited to facilitating you’re
booking and arranging travel documentation, payments and refunds as applicable.
The Agent accepts responsibility for the performance of this role and for the
negligence of its employees. However, to the maximum extent permitted by law,
the Agent disclaims all liability for any technical errors, corruption of any
data, unauthorized access to your personal data, inaccuracies in information
supplied by third parties, or failure by the Agent to complete bookings where
that failure is due to circumstances beyond its control.
The
Agent accepts no responsibility or liability for any failure or delay on the
part of any third party in providing travel services to you where your booking
has been properly processed by it; nor is the Agent responsible for any acts or
omissions of airlines or other third parties in the course of delivery of such
travel services. Where the Agent is liable to you under these terms and
conditions its liability will be limited to providing the relevant booking
services again or to refunding money paid in relation to services not provided
because of the Agent's default. Where refunds are due to you from third party
suppliers of travel products or services, the Agent will provide reasonable
assistance to you in claiming such funds from those suppliers. Under no
circumstances will the Agent be liable for direct, indirect, consequential or
incidental damages including but not limited to lost profits or savings or
damages for disappointment.
Warranties
To the
maximum extent permitted by applicable law, the Agent grants no warranties
express or implied, regarding this travel web site and any service or
facilities provided including the booking engine. The site and any service or
facility is being offered to you "as you see it". The Agent will not
be liable to you for the breach of any alleged warranty.
Use of the
Booking Engine (booking Online)
In making
a hotel, air or car reservation for you through the booking engine, the Agent
will be acting as agent of the hotel/wholesaler, car Hire Company or airline
concerned. The Agent accordingly accepts no responsibility or liability for any
misunderstanding or error, whatsoever and howsoever caused, in respect of any
reservation made through the booking engine. The onus rests on you to read the
booking rules and ensure your booking abides by these, to carefully check and
correct any mistakes in your reservation request and in any confirmation
thereof received from the hotel, car Hire Company or airline via the Agent.
TRAVEL
SPECIFIC TERMS AND CONDITIONS
Fares
& Prices
Airfares
and prices are subject to change until full payment is received and are subject
to Airline/provider availability. Some airport taxes are not pre-payable; it is
your responsibility to pay these when required. To cover the increasing cost of
aviation fuel, some Airlines/providers have introduced fuel surcharges. These
surcharge are not always reflected in the prices shown and will be an
additional charge. The general booking form constitutes a request only and we
do not guarantee fares or prices until the booking has been confirmed by one of
our consultants and paid for. Airline/hotel/car availability, fare conditions
and class of travel can change at any time. Routing restrictions and other
special conditions may apply. Taxes, airport charges and any additional costs
will be advised to you when your booking is confirmed. Bookings made through
the booking engine also constitute a request, and the correctness of this
request in regards to abiding by the rules of the fare as stated is the
responsibility of you, we do not guarantee the fare quoted until the booking is
confirmed by one of our consultants. Airlines and other suppliers may change
their prices without notice.
Booking
Acknowledgement
Acknowledgement
of your booking request will be sent via e-mail or telephone call within 24
hours of your request being received. Please ensure you check your e-mail
regularly. If you do not receive an email from Poly travel & tours, or one
of our third party providers, please check you’re Junk and Deleted email
folders as you may have mail filters in place.
Travel
Documentation
Passport,
Visa and Health requirements are the responsibility of all individual
travelers. Many countries require that foreign nationals entering hold a
passport with at least six months validity. We will assist in providing
information based on the information supplied by you in the booking form or
booking engine. This information as well as other related information supplied
by the Agent and any links within the site are supplied in good faith; however
should be treated as a guideline only. The final responsibility for ensuring
documentation is correct is that of the individual traveler. The
posting/couriering of travel documentation is the responsibility of you. The agent
will not be held responsible for tickets lost by a third party, any charges
associated with reissue and resending of documentation will be at your expense.
Liability
We cannot
accept responsibility for any travel service, rules and conditions that are
incorrectly represented within this system. The data and services shown are
provided in good faith and 'as is'. We do not warrant the accuracy,
completeness, or fitness for a particular purpose of any data or services
provided and to the maximum extent permitted by any law disclaimer all implied
warranties in connection with such data or services. In no event shall we be
liable for any injury, loss, claim, damage or any incidental or consequential
damages, including but not limited to lost profits or savings, arising out of
or in any way connected with the use of any display within this site.
Booking,
Cancellation and Amendment Charges
Certain
fees may be payable in respect of transactions entered into using the Service,
as notified at the time of the relevant transaction. These fees may include
cancellation fees and, where amendment is permitted, amendment fees. In some
cases, Agents may charge cancellation and/or amendment fees in addition to
those imposed by travel service providers. Unless otherwise notified to you at
the time of entry into the relevant transaction, a charge of AUD 150.- is
payable to the Agent in respect of any cancellation, and, where amendment of a
booking is permitted, a charge of AUD 20.- is payable to the Agent for each
permitted amendment in addition to any applicable airline/operator fees. Before
entering into a transaction, you should carefully check to see whether any
other cancellation or amendment fees apply. We reserve the right to refuse
service to any client we feel is not genuine in their desire to transact with Poly
travel 7 tours according to our terms and conditions. Excessive booking
requests coupled with the repeated failure to complete transactions by
providing requisite payments will be deemed deliberate time-wasting and, at our
discretion, may result in the refusal to provide service. We do reserve the
right not to accept payment by credit card.
It is
recommended that all travelers obtain travel insurance against cancellation or
amendment fees as well as providing sufficient medical cover.
Poly
travel & tours has the authority and the right to at any time it sees fit
to change or modify all or any part of these terms and conditions.